Catherine S Smith
November 2024
Catherine S
Smith
,
DNP, NP-C, FNP-BC
Lowell Family Practice
University of Michigan Health- West
Wyoming
,
MI
United States
Cathrine’s care made an overwhelming experience feel manageable, and I left the clinic feeling supported and respected in ways I had never experienced before in a vast majority of medical settings.
I recently had the privilege of being cared for by Cathrine, and her compassion, respect, and professionalism left a lasting impact on me. As a transgender woman, I’ve faced a lot of anxiety about seeking medical care, especially since starting estrogen and the current dichotomy on how many people see transitioning people. This was my first visit to a clinic since beginning hormone therapy, and I was nervous about how I would be treated and if my identity would be respected. Cathrine went above and beyond to make me feel seen and safe. From the moment we began the appointment, she was incredibly respectful, using my preferred name without hesitation. She took the time to understand who my prescriber for estradiol was and made sure to keep my physical and emotional boundaries at the forefront of her care. What stood out to me was her attentiveness—she not only treated me with the utmost respect but also ensured that her notes reflected the same care, consistently using the correct pronouns throughout, and really making me feel like a human being, rather than a number. In addition to respecting my identity, Cathrine helped ease my anxiety by carefully listening to my concerns and working with me to find an anxiety medication that was both safe and adjustable in the same appointment, given my medical needs. She truly went the extra mile, offering reassurance and expertise that helped alleviate my fears. Cathrine’s care made an overwhelming experience feel manageable, and I left the clinic feeling supported and respected in ways I had never experienced before in a vast majority of medical settings. Her empathy, attention to detail, and dedication to providing inclusive care make her more than deserving of this recognition. She truly made a difference and changed my outlook on the healthcare field, and I am beyond grateful for her.