Laurie
Otte
October 2011
Laurie
Otte
,
RN, BSN, WOCN
Wound Ostomy Clinic
Asante Three Rivers Medical Center
Grants Pass
,
OR
United States

 

 

 

I nominate Laurie Otte as a deserving recipient of the DAISY Award. This nurse demonstrated compassionate care, exemplary service and a commitment to excellence. I would like to share a story about why this nurse is so special.

Laurie received a wonderful letter from a patient’s family (below). As this letter demonstrates, Laurie is a most deserving recipient and I would like to nominate her for the DAISY award.


I am taking this opportunity to extol compliments and praise upon Nurse Laurie Otte, Wound Nurse in your Clinic.

My daughter recently incurred a rapid onset of a lower leg cellulites; requiring a five day hospital stay at another hospital. After a course of classical treatment; she was discharged with a poorly-planned return home to Grants Pass. As such, her cellulites worsened and the two major sites blistered badly with serous fluid, etc. They sent us home without any supplies, never cultured the wound, nor arranged for a Wound Nurse to assist at home.

Upon referral to the Wound Clinic by our local GP, Nurse Laurie Otte was observed to utilize excellent skills and talent toward assessing, treating and bandaging said wounds as they should have during my daughter’s stay at the other facility.

Nurse Otte also recommended that a Home Health Wound Care Nurse be assigned STAT to my daughter; thereby providing appropriate Continuity of Care, and preventing relapse, etc.

A great emotional burden was immediately lifted off our shoulders; and my daughter sensed a level of comfort, heretofore not experienced.