Viviana Aguayo
March 2026
Viviana
Aguayo
,
MSN, BSN, RN
9 Stone
Advocate Illinois Masonic Medical Center
Chicago
,
IL
United States
Because of Viviana, I felt supported during one of the most vulnerable times of my life.
I would like to recognize Nurse Viviana because she truly embodies what nursing is meant to be: skill, compassion, advocacy, and heart. From the moment she walked into my room, she made me feel seen, heard, and safe.

Viviana went above and beyond in ways that may seem small to others but were everything to me. She stayed a few extra minutes to explain my medication schedule clearly so I wouldn’t feel confused or anxious. She advocated when my pain control needed attention. She communicated respectfully and professionally with providers while making sure my voice was included.

She treated me like a person, not a problem. You can tell nursing isn’t just her job; it’s who she is. Viviana also balanced efficiency with warmth. She was organized, knowledgeable, and clinically sharp, but never rushed me. Healing is not just physical. Emotional safety matters. Because of Viviana, I felt supported during one of the most vulnerable times of my life.

She is the kind of nurse every patient hopes to have, and every hospital should be proud of. She made a lasting impact on me, and I will never forget her care.