Victoria Wachowicz, RN

We were blessed to be in the care of Nurse Victoria during our stay. This is our first experience with cardiac failure and the whole process is quite bewildering. Victoria is an amazing caregiver. Her medical skills and "can-do" attitude gave us reassurance that we were in the right place. She had her hands full with us because the patient was scared and hesitant about agreeing to the upcoming procedure. I left for a short time, and Victoria seized the opportunity to have a "heart-to-heart" conversation.

Tears and compassion flowed, and afterward, my wife had not only a willingness to be treated but a confidence that it would turn out ok. Victoria changed our outcome for the better. She showed strength and positivity and got us to join her in that realm. Victoria demonstrated an amazing leadership attitude in getting us to join the effort. By knowing when to drive forward and when to back off, Victoria kept us on board. Her personality brings happiness and makes her feel like family. Such a splendid navigator for our journey, we are all fortunate that she is where she is and doing what she loves.