Vanessa looked after my wife when she was in for surgery on her knee and was absolutely first class in her care, and even stayed late in order to help us discharge after hours.

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Vanessa was very friendly in welcoming me to my room and looked after me pre and post op. I was nervous about the procedure but Vanessa kept me updated with what was happening and what to expect next. She made me feel at ease and helped get me mobile again after my procedure, and with dignity in my operating gown! Thank you.

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Vanessa was so helpful during my brief stay, reassuring and with a great sense of humour. Special thanks to her for making a visit to hospital pleasurable while at all times remaining professional.

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Vanessa understands the perfect tactics to mitigate the intimidating and clinical side of the surgery experience. She is a rare asset to the Lister Hospital.

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Vanessa has just been super caring and professional during the whole day I have been here. She has made sure I was relaxed before the operation, and she has given me all the information and answered my questions patiently, too. She has been fantastic.

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Very thorough, efficient, knowledgeable, and friendly.

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I cannot praise Vanessa, my ward nurse, enough for the meticulous and attentive care she gave me.