I was taken to the second floor, where I met Valerie, and she was an absolute angel. Her calm, professional confidence is unmatched. At this time, I felt confused and scared. She immediately snapped all the buttons on my gown and helped me change out of my street clothes. She then explained what I could expect through the night..

She apologized for having to wake me many times, which is part of her doing her job. She brought in many IV bags, wheeled in a large TV screen so I could speak with a doctor, and made sure I was comfortable. While resting, I saw her come in several times just to peek in on me, even though I’m sure she was busy with other patients. I felt cared for. I felt like I was the only person she was caring for that night.

Before leaving me in the morning, she came in to introduce me to the nurse who would be taking care of me and to say goodbye. What your hospital has in her is a true professional. Her compassion and professionalism should be rewarded. Other nurses could learn a lot from her.