I called in the morning, concerned that my son may have a wound infection. Theresa Edlund took down all the information and kindly educated me on the next steps. She then organized care between providers and set up an appointment for us to be seen that day! She was in constant communication with me. My son was then seen and admitted. I don’t believe he would’ve received the care he needed without Theresa’s quick action, organization, and kindness.