Patients often remember the moments when a nurse helps them feel less afraid, more understood, and genuinely cared for. For one Infusion Center patient, Lana consistently provided all of those things and more.

Described as attentive, patient, and compassionate, Lana has a remarkable ability to make patients feel comfortable and reassured during every visit. She takes the time to listen, answer questions, and ensure that each patient feels supported throughout their treatment experience.

What stood out most to her nominator was not only Lana's kindness but also her exceptional skill and dedication. The patient shared that Lana was the only nurse who consistently and successfully located their veins, making a significant difference in their treatment experience. Because of Lana's expertise, determination, and persistence, the patient was able to receive necessary infusions without the added stress and discomfort that had previously accompanied their visits.

Beyond her technical abilities, Lana is known for creating a welcoming environment for everyone she encounters. Whether calming a nervous patient, reassuring someone who is uncertain about their treatment, or simply offering a smile and a listening ear, she demonstrates the compassion that lies at the heart of nursing.

Her professionalism, kindness, and unwavering commitment to her patients do not go unnoticed. Through both her clinical excellence and her genuine concern for the people in her care, Lana exemplifies the values of the DAISY Award and the extraordinary difference nurses make in the lives of patients and families every day.