From the beginning, Steve actually listened to me. Not just nodded, but really listened and heard what I was saying. He took the time to address every concern I had. He followed up with me and made sure things were getting done. He knew everything that was going on in my care without me having to repeat myself. That meant so much to me because it showed he was paying attention and that he cared.

He explained things in a way I could understand and never made me feel dumb for asking questions. I felt safe and comfortable with Steve as my nurse. He is exactly the kind of nurse every patient hopes to have.