I would like to sincerely nominate Miss Sheena for recognition due to the extraordinary care and compassion she showed me during a very difficult time. The day of my procedure, I was extremely anxious. I hadn't slept at all the night before, and I was overwhelmed with fear not only about going under anesthesia but also about coming to a facility I had never been to before, with staff I had never met. One of my biggest sources of anxiety was the thought of the staff seeing my teeth. I had gastric bypass surgery in 2020, which led to severe vitamin deficiencies and, unfortunately, significant damage to my teeth. Financial hardships have delayed my ability to get dentures, and I have carried a lot of shame and embarrassment because of it.

When Miss Sheena came in and introduced herself, something about her immediately put me at ease. She took the time to get to know me, and we even shared a few laughs, something I hadn't done in a long time due to ongoing struggles with severe depression. She had no idea that in that moment, she gave me a rare gift: a moment of true, genuine happiness. When the time came for her to examine my mouth, I hesitated and explained my situation to her. Her response was so kind, so understanding, that I honestly could have cried. She never made me feel ashamed or embarrassed. Instead, she made me feel like I was in a safe and supportive environment.

As we moved into the procedure room, Miss Sheena explained every step she was taking and made sure I knew what to expect at all times. Her calm, thoughtful approach helped soothe my nerves more than I can express. I didn't get a chance to see her after my procedure, but I have prayed in thanks for her ever since. I am forever grateful to Miss Sheena for her kindness, her empathy, and the impact she made on me that day. She embodies everything a healthcare professional should be, and she made a difference in my life when I truly needed it most.