Shaq provided exceptional care to my father during his stay in the cardiac specialty unit. From the moment we met him, Shaq’s kindness, humor, and quick thinking stood out in a way that truly made a difference in my father’s care. His attention to detail and genuine compassion made an impact that went beyond just the clinical side of care. My father, who is typically very selective and cautious when it comes to trusting anyone, especially in a hospital setting, immediately warmed to Shaq. Thank you, Shaq, for being a bright light in a challenging situation.