I would like to share two specific incidents that illustrate Selina Gamez's extraordinary qualities as a nurse. The first incident involved a gentleman from our community who experienced a sudden, serious heart condition that necessitated heart surgery. Selina was assigned to care for him during this anxious time. He shared how deeply depressed he felt, withdrawing into himself. Recognizing his distress, Selina approached him with her calm demeanor and sat beside him while gently holding his hand. She took the time to listen to his fears and provided reassurance during a challenging moment. By explaining the upcoming procedure in a gentle and clear manner, and assuring him of his safety, he stated that Selina helped alleviate his anxiety significantly. After his surgery, he returned to the hospital to participate in a conference extolling our CVICU service line and what he spoke of was his nurse, Selina. In front of a large group of surgeons, cardiologists, and team members, he tearfully expressed his gratitude for the compassionate care he received from Selina, highlighting how she had made a lasting impact on his recovery. While he praised the skill of the surgeons and the clinical care he received, what made the most lasting impression upon him was Selina sitting beside him holding his hand with authentic care and compassion.

The second incident features a patient admitted with a cardiac issue who also struggled with severe anxiety. This patient described living with anxiety daily and detailed how her nurse had supported her. Selina took the time to sit beside her, holding her hand, empathizing with her fears, and offering comfort. By holding her hand and praying with her, Selina created a nurturing environment that helped this patient feel genuinely cared for. The patient noted that having a nurse who understood her struggles made a significant difference in her experience. These examples reflect Selina’s genuine warmth and dedication to her patients. While her clinical skills are exemplary, it is her compassionate approach that fosters a healing environment and empowers her patients.