Sarah L Rankin
June 2025
Sarah L
Rankin
,
FNP
West Linn CBOC
VA Portland Health Care System
Portland
,
OR
United States
She demonstrates compassion, patience, and kindness and doesn’t dictate to me what I need to do; rather, we collaborate as a team and develop treatment plans together.
I first met Sarah as a gap provider when my previously assigned PCP was out on leave. I was so impressed by my visit with Sarah that I later requested a transfer to her when my previous PCP was on leave indefinitely.
My first visit with Sarah, as my newly assigned PCP, was even better. She and I talked about my overall health, including a concern that had been passed between several VA providers, including specialists, for over a year without a diagnosis, cause, or treatment. Within minutes of discussing my symptoms with Sarah, she identified a reasonable cause for the concern and attributed it to an existing condition. Sarah suggested safe medication, and I had instant results and relief of said symptoms after taking it. This medication has also entirely replaced another years-long prescribed medication, as it was not in my best interest to continue taking it.
Recently, Sarah also identified another medication that had not been renewed by the VA in years, and has also helped me tremendously in managing symptoms. She also provided valuable education about said medication that was never provided to me before, which includes helping with its effectiveness. Sarah intentionally reviews my chart, listens to me, and provides constructive feedback.
She demonstrates compassion, patience, and kindness and doesn’t dictate to me what I need to do; rather, we collaborate as a team and develop treatment plans together. Sarah has done what other providers failed to do for decades, which has unnecessarily delayed and negatively impacted my care, health, and other areas of my life. Sarah advocates for me and creates a safe space for me to candidly discuss my concerns without judgment. Her bedside manner is impeccable.
Sarah respects and honors my VA patient rights and truly carries out the VA’s mission of caring for me as a veteran and does so according to its core values of Integrity, Commitment, Advocacy, Respect, and Excellence. Sarah goes above and beyond what is required of her. In fact, in my nearly 30 years of receiving care at numerous VA facilities throughout the nation, Sarah is the absolute best PCP I have encountered. She has repeatedly demonstrated professional excellence in the short time I have worked with her, and I have no desire whatsoever to be assigned to anyone else.
My first visit with Sarah, as my newly assigned PCP, was even better. She and I talked about my overall health, including a concern that had been passed between several VA providers, including specialists, for over a year without a diagnosis, cause, or treatment. Within minutes of discussing my symptoms with Sarah, she identified a reasonable cause for the concern and attributed it to an existing condition. Sarah suggested safe medication, and I had instant results and relief of said symptoms after taking it. This medication has also entirely replaced another years-long prescribed medication, as it was not in my best interest to continue taking it.
Recently, Sarah also identified another medication that had not been renewed by the VA in years, and has also helped me tremendously in managing symptoms. She also provided valuable education about said medication that was never provided to me before, which includes helping with its effectiveness. Sarah intentionally reviews my chart, listens to me, and provides constructive feedback.
She demonstrates compassion, patience, and kindness and doesn’t dictate to me what I need to do; rather, we collaborate as a team and develop treatment plans together. Sarah has done what other providers failed to do for decades, which has unnecessarily delayed and negatively impacted my care, health, and other areas of my life. Sarah advocates for me and creates a safe space for me to candidly discuss my concerns without judgment. Her bedside manner is impeccable.
Sarah respects and honors my VA patient rights and truly carries out the VA’s mission of caring for me as a veteran and does so according to its core values of Integrity, Commitment, Advocacy, Respect, and Excellence. Sarah goes above and beyond what is required of her. In fact, in my nearly 30 years of receiving care at numerous VA facilities throughout the nation, Sarah is the absolute best PCP I have encountered. She has repeatedly demonstrated professional excellence in the short time I have worked with her, and I have no desire whatsoever to be assigned to anyone else.