“My son was admitted to the hospital on April 21, diagnosed with rhinovirus along with a bacterial infection. As parents, hearing that news—and seeing our three-week-old baby go through something so serious—was incredibly difficult.

During our stay, Miss Carol’s care made an unforgettable difference for our family.

From the very beginning, she was attentive, proactive, and fully focused on making sure our son received the best possible care. She didn’t just check in—she truly listened and took meaningful action to improve his comfort and overall experience.

Because of her leadership and the care of her team, we saw a noticeable difference—our son was more at ease, calm, and comforted during a time that could have been overwhelming.

As a mother, having someone who genuinely cares, advocates, and goes above and beyond for both your child and your peace of mind means more than words can express.

Miss Carol’s compassion, attentiveness, and leadership made a profound impact on our experience. I am incredibly grateful for the care she provided to my son and to our family.

She is truly deserving of this recognition—and it is with deep gratitude that we celebrate her today as a DAISY Award honoree.”