Samantha showed exceptional care and compassion she demonstrated during my time in the hospital. At 78 years old, I have struggled with poor health literacy, and any interaction regarding my health diagnosis or prognosis causes me a great deal of anxiety. Samantha not only understood my concerns but went above and beyond to provide the support I needed.

From the moment we met, she was patient, kind, and sympathetic. She took the time to sit down with me and help calm my nerves, answering my questions with clear, understandable language. Even when the information was difficult for me to comprehend, Samantha made sure I felt heard and not rushed. She also displayed remarkable competence in explaining my treatment and prognosis.

While she was firm with me when needed, it was always in a way that was respectful and thoughtful, helping me understand the importance of taking care of myself. But what truly made her stand out was her personal touch. To help ease my anxiety, Samantha shared some photos of her dog and children. It may seem small, but it made a world of difference to me. It reminded me that I wasn't just a patient in a hospital room, I was a person who mattered.

Samantha’s kindness, patience, and professionalism went beyond what I ever expected. She truly made a difficult time more bearable, and I am so grateful for the difference she made in my care. Thank you, Samantha, for your compassion and for taking the time to not only care for my health but also for my peace of mind. You are an incredible nurse, and I am thankful for you.