Sabrina volunteered to help out Middleburg CBOC virtually due to this location being low-staffed,” wrote one of Forcine’s fellow nurses. “She did not complain about the additional time needed to work because she had to maintain her current workload at her assigned location as well. The hardest part, though we are ONE VA, is that each location has its own procedures, which she adapted to and learned quickly. Not only did Sabrina help out virtually, but she was also a resource for nurses on skills and information that were unclear or new and needed additional clarity.

She always approached each encounter with a smile, which was evident in her tone and delivery of care over the phone. Patients and staff appreciated her help, as did nursing management, which originally expected the assignment to last 2 months but ended up lasting 4 months. Sabrina took on a load not of her own, but for the better health and benefit of patients and peers."