Mr. T called to recognize Roxanne for the care she provided to him at the Mount St. Mary's ED and to express his gratitude. He had so many kind words ("Fantastic," "Wonderful," "Exceptional," "She cared for me like my mother would!") regarding the care he received and wanted her to receive recognition. He stated he really appreciated her warmth and caring at such a difficult time and that she was extremely knowledgeable and professional.