Ronald "Ace" Rillo provided extended superior bedside care and attention to my mother during her stay in the ICU. She was initially agitated and disoriented upon transfer, but Ace patiently and consistently responded to her questions until she regained her senses the following day. Ace's jolly personality and energy helped create a strong connection with my mother. We felt his genuine care and concern throughout her stay. Even after his duty ended, Ace visited her when she was transferred to the telemetry room. His positive work ethic and demeanor exemplify the company's values and set a standard worth emulating for employees. Ace is undeniably a key talent in your organization.