There are numerous occasions where Robbi demonstrates an unwavering amount of compassion and affection for our patients and their families. She is often very tuned in to their emotional needs and ensures that their psychological needs are met. It is how I've seen her respond to her own grandchildren. M in Unit 5 was sobbing one afternoon, and Robbi scooped her up, sang her songs, and read her a story. She is a fabulous nurse.