I have so many stories to share, including the time I was very ill and arrived without a scheduled appointment. I began having seizures, and the nurse stepped in immediately without hesitation. I will never forget how she stood by me when they initially refused to let me in because I didn't have an appointment; she didn't leave my side and personally requested the doctor's permission so I could be seen.

Her responsiveness, her professional manner, and her smile always made my suffering easier to bear. Whenever she noticed I was exhausted, she would stay with me until I fully recovered. She isn't just a nurse; she is a sister and a dear friend. Having known her for years, I can truly say words cannot do justice to her worth.

***

Ms. Rasha is beautiful, compassionate, and highly ethical. She always took into account that we travel all the way from Aswan, making sure our clinic timings worked for us. Back when G was doing well, she would always make sure my daughter left with a toy or a balloon, making her love the hospital. My daughter used to get so excited the moment she knew we had a neurology appointment.

After G’s condition deteriorated—leading to loss of consciousness and frequent seizures—Ms. Rasha’s care only intensified. Despite how difficult it is to secure neurology appointments due to the high patient volume, she told me to come to the clinic whenever my daughter was tired, whether we had a booking or not. She truly understands how critical G’s health is and the hardship of our long journey from Aswan.