Nicki consistently goes above and beyond to support both her colleagues and patients. As a charge nurse, she not only oversees the unit with skill and efficiency but also leads by example, demonstrating what true teamwork and dedication look like. She is the definition of a team player, always taking the initiative to ensure that the unit runs smoothly, even during the most challenging shifts.

One of the most remarkable qualities about Nicki is her ability to anticipate the needs of her team without being asked. When the floor is especially busy, she voluntarily steps in to cover breaks for both nurses and CNAs, ensuring that everyone gets the chance to rest and recharge. She understands that a well-supported team leads to better patient care, and she never hesitates to lend a helping hand, even when her own workload is demanding.

Beyond supporting her team, Nicki demonstrates an unwavering commitment to patient care. She never simply passes along a request from a patient—instead, she takes immediate action, whether that means adjusting a pillow, offering water, or providing reassurance. She is always quick to answer call lights, ensuring that no patient is left waiting longer than necessary.

On countless occasions, she has stepped in to feed patients when CNAs are overwhelmed, making sure that every individual in her care is treated with dignity and compassion. In addition to her hands-on approach, she brings positivity and leadership to the team, setting a standard for initiative and dedication that inspires those around her. As a charge nurse, she remains a steady, dependable presence, ensuring that workflow remains smooth, problems are addressed quickly, and that all team members feel supported.