I would like to nominate Nurse Natalie for the DAISY Award for her outstanding dedication, compassion, and professionalism in the Emergency Room. During what was one of the scariest and most stressful times for my family, Natalie stood out as a beacon of calm, competence, and kindness. From the moment she entered the room, Natalie treated us with respect and empathy. She explained every step of the process with clarity and patience, making sure we felt informed and included in the care plan. Despite the fast-paced, high-stress environment of the ER, she never once made us feel like she was rushed. Her ability to juggle multiple critical situations while maintaining a caring and attentive presence is truly remarkable. Natalie's clinical skills were evident in the way she handled my loved one's care, quick to assess, precise in action, and always advocating for what was best for the patient. But what truly sets her apart is her heart. She held my hand when I was scared, reassured my family with kind words, and stayed late to ensure a smooth transition to the next phase of care. Nurse Natalie exemplifies everything the DAISY Award stands for. She brings excellence and humanity to every shift, and our community is lucky to have her in the ER. She is a true hero in scrubs.

**This is Natalie's 2nd DAISY Award!