My wife was brought in with pneumonia, and later found out she has lung cancer. I am hard of hearing and have trouble hearing what doctors and hospital staff say. Monica made sure to be here whenever possible and fill me in on anything I missed in a conversation. It brought me much relief and personal comfort to know that she would be my “ears”. Monica never left the room without first asking if I needed anything or had any questions. Monica took exceptional care of my wife of 55 years during this very, very difficult time. She is an asset to this hospital and its staff, and goes way above and beyond in providing care to my wife and me.