In November 2020, a patient was brought to Union Hospital after a near-fatal overdose/suicide attempt. After treatment in the ER, the patient was brought to the prison ward. Still feeling depressed and wanting to end it all, nurse Marci Miller asked if the patient wanted to talk. Marci took the time to listen and offer words of encouragement. She was caring, and compassionate and saw beyond the fact that she was comforting a prisoner. Marci gave this patient a spark of hope on one of their darkest days.