Madison was nominated by a patient's family member. A snip of what they wrote was, "I trusted and respected you and your decision-making skills, and I was truly blown away by the way you handled every single situation. Your compassion meant even more to me because I personally knew how hard it was to maintain that kind of connection with a patient—and that calm demeanor—when your mind and body were under that much stress. This wasn’t a typical “day at the office” kind of stress. You had someone’s life in your hands.

Thank you, thank you, thank you—one million times. From the bottom of my heart. It was no coincidence that you were pulled in on Saturday, and I was so incredibly appreciative that you were willing to come back for round two on Sunday. You made such a difference. You were exactly where you needed to be."