Lucy’s counterpart nominated her. Lucy is new to her role. The nominator feels Lucy has stepped into the role in an “exceptional way, demonstrating a strong initiative, a supportive attitude, and a natural ability to lead by example.” An illustration of Lucy’s dedication and character was part of the nomination.

“When a patient was mistakenly dropped off at the wrong address by a Lyft driver, Lucy immediately took action. Without hesitation, she took it upon herself to sort out the confusion, arrange a new ride for the patient, and pay for the transportation out of her own pocket. This act of kindness went above and beyond expectations and reflects her deep commitment to patient care.”