Lucy consistently treats every patient as though they were a member of her own family. Her compassion and professionalism were especially evident when a member of one of our surgeons’ families was hospitalized. With tears in his eyes, he personally thanked Lucy for the exceptional care she provided to his loved one. He acknowledged that he was not the easiest person to work with during that time, yet emphasized how Lucy remained patient, attentive, and unwavering in her commitment to providing outstanding care.

Lucy’s ability to lead with empathy, even in emotionally charged situations, speaks volumes about her character and professionalism. Her leadership and actions exemplify what it truly means to be an exceptional nurse and charge nurse. She is a trusted advocate for patients, a steady leader for staff, and an absolute treasure to work with.