I saw Kristin when I was at my worst with what turned out to be an unknown viral infection at 21 weeks pregnant. I arrived at the clinic with a fever, rash, and head-to-toe body aches leaving me in the most excruciating pain of my life. I felt so seen and heard meeting with Kristin. She never once took her eyes off me to update things in the computer. Instead, she was 100% present with me and took my symptoms seriously, especially being pregnant. She even stayed in contact with me for several days after my clinic visit. She knew when I'd be due for a medication dose and checked in just before to see how my pain and temperature were, even on her off days. When my fever hit 102 early on a Saturday, she responded in no time advising me to escalate to OB Triage. I never felt so cared for by a nurse especially considering the nature of walk-in clinics where you often don't see each other again. Kristin is special and deserves recognition for her patient-centered care and expertise in getting me where I needed to be.