July 2023
Kimberly
Gaines
,
RN
2400
Northwest Medical Center
Springdale
,
AR
United States

 

 

 

There were several great nurses on this floor, but she really shone.
She was the nicest, kindest nurse I have ever had. She went above and beyond for me every time. There were several great nurses on this floor, but she really shone. I hope I don't have to come back, but if I do, I hope she is there to take care of me.
***
I have been fortunate to have Kimberly as my nurse twice. Two years ago, I was admitted with sepsis in my lower leg. My wife and I found her to be efficient and thorough. Kimberly's personality was a bonus to the exceptional care this facility provided. She engaged with us personally without being intrusive. She made a frustrating experience palatable. Last year, I was admitted to the Cardiac wing with A-Fib. Coincidentally, I was in the same room as before. Kimberly walked in and remembered us from the previous visit, 9 months prior. She also remembered my previous issue. My wife fell right into the previous friendly banter begun during our previous visit. She, once again, was thorough and very detailed with care, information, and aftercare. We have known many wonderful medical personnel over the years; she is the best!