Kim perfectly fits the description of an exceptional, balanced, timely, fair, prompt, and professional RN. It is a pleasure to work with Kim. She instantly rises to the occasion whenever called upon to help in various urgent, risky, angry, emergency, and relevant situations. Her prompt actions often de-escalate the volatile situations.

Kim is seen by patients and staff as a go-to person in every situation. She is firm, but very professional in understanding and communicating with the patients in a manner that they feel respected, even as they are being spoken to for going against policy guidelines.

Kim relates to Ward staff and patients in a manner that makes even a “no” answer easy to accept. All wards should have many nurses, such as Kim, to function efficiently.