You asked me to provide a particular action where Karen's performance excelled. Well, I can't give you one example. That's because Karen's performance excels every time I visit the wound care center. I've been to a lot of wound care centers, from Cedar's Sinai in Los Angeles, UCLA, and Tarzana Wound Care in Tarzana, California. I've been treated by many doctors and nurses. Most have been competent and professional. But among all these practitioners, Karen stands out. Her compassionate care is consistent. She makes a patient feel protected and respected. Karen is passionate about her job and takes it to heart. She's interested in who you are as a person and remembers the smallest details of your life. This is rare in the medical profession. In my years of experience with medical centers and wound care clinics specifically, Karen stands out. Karen is a star. I only wish more people in the medical profession were like Karen.