Kaitlin is a truly exceptional nurse in the NICU, who made an unforgettable impact on our family during one of the most challenging times in our lives. From the moment we met her, Kaitlin became more than just a nurse - she became a fierce advocate for our daughter, and a pillar of support for us as new adoptive parents. Her unwavering compassion, empathy, and warmth created a sense of safety and reassurance that we didn't even know we needed. In a situation filled with uncertainty and emotional highs and lows, Kaitlin made us feel seen, heard, and understood - something that meant the world to us. Kaitlin's ability to balance professionalism with a great sense of humor brought light into some of our darkest days. She treated our daughter with incredible care, always willing to go the extra mile to ensure her comfort and well-being, and kept us grounded with her kindness and laughter. Thanks to her, the NICU - something we initially feared - became a space of learning, connection, and healing. We joke that our time here was like "Daddy Bootcamp" and Kaitlin was our head instructor, guiding us with patience, wisdom, and genuine joy. She didn't just take care of our daughter; she helped build our confidence as parents and gave us hope. Kaitlin is truly one of a kind and so deserving of this recognition.