My baby got sick over the holidays, and I was very concerned. He had a fever, lots of diarrhea, and was even vomiting at times. I spoke with RN Julia over the phone, and she was so sweet and helpful. She told me which signs to look for and when to take him to the ER, if necessary, and gave several suggestions for home care to provide to my baby in the meantime. Thankfully, I was able to manage care at home with the advice she gave me, and we avoided ER visits. I am a first-time mom, and she was extremely kind; she didn’t make me feel silly for asking questions but validated my concerns. I am so thankful to have such great care for my son from nurses like Julia! Every time she has helped us in the office, she always shows so much care. Julia listens and provides so much support to her patients and their families.