Jennifer Hall
February 2019
Mother Baby
Ascension Seton Medical Center Austin
United States




As a first-time mom with a brand-new baby born by urgent C-Section at 3:07 pm, I was brought to the mother/baby unit (post a rough recovery) right at shift change. Having grown up with a mother working as a night nurse in a hospital, I know this is a hectic time.
My baby and I had only just met in the 2 hours prior, due to my reaction to anesthesia, and we were attempting our 2nd feeding, and my first where I was totally alert. Needless to say, I was highly anxious, in pain, and the evening nurse assigned to me didn't show up to her shift.
Jennifer gracefully stepped in to cover my room for the night, and I am not exaggerating that she felt like my gift from heaven after such a hard and scary day. She was so soothing, patient, and helpful through my first night as a mom.
She helped me feed every time and by the time I saw a lactation consultant, she said I looked like a pro (all thanks to the consultant's help). She helped me sooth CJ, get up for the first time post-op, helped wipe down my back just to get me to feel a little cleaner, and most importantly, made me feel I was doing this "mom" thing okay.
She was such a blessing to me and my family on our first night together and went above and beyond the already super-woman task of a nurse.