My 88-year-old husband had been confused because of dehydration. He was so scared of the nurses and aids that he thought they were trying to kill him. When I came in that morning, he wanted me to call the police. He stayed scared the whole day and kept crying. I know confusion would be the biggest factor, but the next day, Janine came in as his nurse, and what a difference she made.

She was very compassionate with him, and he actually said, "That's my girl". She made sure for two days that he was comfortable and that both of us had everything we needed. My husband couldn't move his body, and seven days ago, he was independent. Janine was so compassionate that it made a big difference to my husband. She went above and beyond the call of duty. You can tell that she loves what she does!