Jaimie, since the minute we met her, has been a "breath of fresh air!" Her personality and knowledge have made her an excellent nurse. Her bedside manner was always very professional and comforting to me and my husband, M, the patient! If we didn't understand something, she took the time to explain it and put us at ease. Never did we feel rushed or a hindrance to her when answering questions. She was always there when we needed her. Jamie made this visit to Mercy very special.