Jacquelyn Peterson, RN

When I came into the Emergency Room, I was scared and in pain, not sure what was going to happen next. From the moment Nurse Jaque Peterson greeted me in the intake area, I felt an immediate sense of calm and reassurance. Her professionalism, compassion, and genuine concern made a difficult experience so much easier to bear. Jaque took the time to listen closely to my symptoms and concerns, even while managing a busy intake area. She explained every step clearly, ensuring I understood what was happening and what to expect next. Her calm, confident demeanor helped ease my anxiety, and her kind words showed she truly cared about my well-being not just as a patient, but as a person.

What stood out most was her empathy. Jaque didn't rush or make me feel like just another patient in line; she treated me with kindness, dignity, and humanity. It was clear that she brings these qualities to every person she helps. Jaque Peterson is an exceptional nurse who embodies what the DAISY Award stands for compassionate care, clinical excellence, and genuine dedication to her patients. She turned one of my hardest days into a moment of comfort and hope, and I'll always remember the warmth she showed me.