I am writing to express my heartfelt appreciation for Nurse Jaqueline H. on the 5th floor, who cared for my dad. As a nurse myself, I know firsthand how challenging it can be to care for patients recovering from a stroke—both physically and emotionally. It takes patience, skill, and compassion in equal measure. Jaqueline displayed all of these qualities and more.

She was never “rattled” or “put out” by our many questions or requests, no matter how small. Instead, she approached every interaction with calm professionalism, empathy, and genuine kindness. Her ability to balance excellent clinical care with such humanity truly stood out. She treated my father with respect and dignity, taking time to ensure he was comfortable and understood what was happening, even in moments of frustration or confusion.

Her steady presence brought comfort to our entire family during a very difficult time. I even received a call from her at 8 pm (long after her shift was over) to give me an update on his care, and I truly appreciated that. Nurses like Jaqueline embody the very best of our profession. Her compassion, composure, and dedication reflect a level of excellence that deserves recognition and appreciation.