Jacqueline Andrews
May 2026
Jacqueline
Andrews
,
RN, BSN
Med/Surg and Endo
Oneida Healthcare
Oneida
,
NY
United States
Working under Jackie, I feel appreciated, supported, and informed, and I honestly love being a part of her team. She truly goes above and beyond!
I would like to nominate Jackie Andrews for the DAISY Award for her strong leadership and dedication to both patients and staff at Oneida Hospital.

I have worked with Jackie for many years. I started as a bedside nurse with Jackie as my charge nurse, I made my way to the charge position, with Jackie as my supervisor, and now I proudly say that I am the coordinator with Jackie as my nurse manager.

Jackie manages both the Medical-Surgical unit and the Endoscopy unit, which is a big responsibility. She does this every day with organization, calmness, and a focus on making sure patients receive safe, high-quality care. She supports her teams and makes sure both departments run smoothly.

Jackie is always willing to step in and help wherever she is needed. She is approachable, supportive, and present for her staff. Whether it’s helping solve problems, supporting staff on the floor, or assisting with patient care, she leads by example.

She also steps in as hospital supervisor when needed, helping support the entire hospital and making sure everything continues to run safely and efficiently. Jackie encourages her staff to learn and grow. She supports education and helps build confidence in her teams. Because of her leadership, staff feel supported and work well together.

What stands out most about Jackie is her kindness and compassion. She treats everyone with respect and truly cares about both her patients and her staff. Jackie Andrews is a dedicated and dependable leader who makes a positive difference every day. She is very deserving of the DAISY Award.

***

I would like to recognize my manager, Jackie Andrews, for her exceptional leadership, unwavering support, and dedication to both her team and patients. From the very beginning, she gave me an opportunity to grow here and placed her trust in me, which has made a meaningful impact on my career.

She consistently fosters a supportive and educational environment, always making herself available to guide, teach, and uplift staff whenever needed. Her leadership goes above and beyond management; she leads by example. Despite overseeing multiple departments, she willingly steps in as a floor nurse when staffing is short, ensuring patient care never suffers, and her team never feels alone.

Her compassion, commitment, and hands-on approach truly embody what it means to be a DAISY Leader. She inspires confidence, growth, and teamwork every day and I am grateful to be part of a team she leads.

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I am writing to recognize Jackie Andrews for the exceptional care and compassion she provides every day. I have had the privilege of working with Jackie for many years, during which she has consistently demonstrated exceptional leadership, integrity, and dedication. In my experience, Jackie has gone far beyond what is expected. She ensures all staff and unit needs are met with skill and professionalism. She shows general kindness and empathy when staff is going thru difficult times. She listens, comforts, and is always willing to help her staff during times of uncertainty, stress, and emotions.

One moment that stands out to me was when I personally had a family crisis. I was working on the floor when I received a phone call at 2:30 am that my father was taken to the ER from a long-term facility by ambulance, and my stepmom needed a ride due to a recent foot injury that made her unable to drive. Jackie was here spending the night due to other obligations. She had been up all day, had to work the following day, and didn't get rest until after midnight. At 3:00 am, she was out on the floor taking over my assignment and telling me to go. After a little back and forth, telling her I could stay, she insisted that I go and be with my family. Jackie was selfless and put her team as a high priority. She did not complain that she was tired. She manages her team with care, compassion, and understanding. She is a fair leader and listens. She addresses issues and provides solutions.

Jackie consistently embodies the qualities of compassion, respect, and dedication that the Daisy represents. Her positive attitude and willingness to go the extra mile truly set her apart. She is a strong leader and is always willing to help her staff.

I am grateful for her as a nurse manager and leader.

***

 Jackie is an amazing manager. She is very kind and caring. She's always there to help when needed and step in when necessary. She is very approachable to talk to about any concerns or just day-to-day stuff.

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I am nominating Jackie Andrews for the care and compassion that she gives her coworkers and patients. When it comes to her patients and coworkers, she treats them like her own family. She goes above and beyond for each and every one, and she treats them all equally. She is available 24/7 when needed, even at home. She is caring, outgoing, and full of energy. If anybody is ever in need, she is your go-to person. I want to say thank you for being a great coworker to us!

***

Jackie is a true asset to our healthcare team. She is great at keeping us up-to-date and informed about changes happening within the hospital, which includes changes to policies and procedures, position shifts within the facility, and updating her staff with any other information she feels may be critical to providing optimal care for our patients.

Not only is Jackie great at keeping us informed, but she also provides an abundance of support for her staff. If ever I have a question or I am having an issue with the unit, I can rest assured that I can approach Jackie and speak honestly without fear of repercussion, that she will listen to and consider my input, and either give me guidance for the future, or assure me that she will handle the issue, and she does.

If Jackie is on the unit and sees that her staff is struggling, you can be assured the first thing out of her mouth will be "What can I do to help you?" and even though I know her plate is full, she is willing to be "hands-on" in an instant whenever she is needed. Working under Jackie, I feel appreciated, supported, and informed, and I honestly love being a part of her team. She truly goes above and beyond!

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 Jackie is one of the best managers I’ve had. She is always checking to see how I am doing, asking if there is anything I need, and is willing to do anything for her coworkers and staff. She is the definition of a leader and someone to look up to.

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Jackie is one of the kindest, most personable nurse leaders I have come across in my six-year tenure as a Registered Nurse. She does a great job making sure the unit runs smoothly, that staff concerns are addressed promptly and personally, and that patients and families are satisfied. I am thrilled to work under such a caring and empathetic leader. Seriously, I have worked at many hospitals, including Oneida Health, and can say from experience that leaders like Jackie are few and far between.

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I love Jackie! She is one of the most understanding and respectful people I have ever had the privilege of working for. She is not only a leader but a team player; she steps up to help out whenever someone is needed and is understanding of the day-to-day problems we face on the unit and works with us to move through them and prevent them in the future.

She takes time out of her day to listen to her employees' concerns, even if they are occasionally more personal than professional. I am very grateful to have had Jackie as my boss the last couple of years as I go through new professional endeavors, her support has meant the world to me and pushed me to work harder and be a better caregiver and person. I hope to carry with me even a fraction of the professionalism and grace that she utilizes every day.

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 As a manager at Oneida Health, Jackie consistently demonstrates the kind of leadership that not only drives success but truly supports and uplifts her team.

Jackie is friendly, honest, and incredibly easy to talk to. She creates an environment where staff feel comfortable bringing forward concerns, questions, or ideas without hesitation. Her openness and approachability make a real difference in the day-to-day experience of those she leads.

What stands out most is how understanding and genuinely caring she is. She takes the time to listen, support, and guide her team members not just as employees, but as people. Whether someone is navigating a challenge at work or in their personal life, she shows compassion and works to find solutions that help them succeed.

On a personal level, Jackie had a significant impact on my career. She is the reason I became staff at the hospital after being a travel nurse for many years. Her encouragement, belief in my abilities, and support gave me the confidence to take that step, and I know I am not the only one she has inspired in this way. She made me feel like a part of the hospital family and her friend, which helped make my decision to move hours from my hometown and take a new direction in my nursing career very easy.

Jackie leads with integrity and heart, and she sets an example that others naturally want to follow. She embodies everything a supervisor should be, and our workplace is better because of her leadership. I cannot think of anyone more deserving of this recognition.