I first want to say this lady was the nicest lady ever. The whole 4th floor was nice, but Hope helped me with a worry I had. My medicine has been so expensive, and I have not been able to afford it. Hope found out multiple issues.

First, I have not been using my correct prescription card.

Second, I could get a coupon and a free sample- and I might qualify for patient assistance. My medicine went from almost $890.00 a month to $35 a month, and she got my meds delivered to me before I got discharged.

She helped me fill out my patient assistance paperwork, which took about 2 hours in total, along with educating me on my heart. I honestly do not think I could have accomplished improving my health without her. I then called later because I forgot to turn in my W2’s to the office. I thought I had to bring them up to the hospital. Hope took my call, no questions asked, and walked me through these steps on what to do. She even sent me a message later advising that if not able to fix the issue, to call back or send her a MyChart message. I appreciate everything she has done for me