I would like to express my sincere gratitude for Hestia, whose exceptional care and support during our son's time in ICU made a world of difference. From the moment he was admitted, Hestia's professionalism and compassion were evident. She took the time to thoroughly explain every aspect of his care, ensuring we were informed and reassured throughout a stressful and emotional time. Not only did she provide excellent medical attention, but she also offered emotional support to my wife and family. Her dedication and kindness gave us peace of mind, knowing our son was in capable hands. Her calm and empathetic presence helped ease our concerns during a challenging period. Hestia's ability to combine medical expertise with genuine compassion is rare, and we are deeply grateful for the extraordinary care she provided. Please extend our heartfelt thanks to Hestia for her commitment to excellence and compassionate care, which reflects the high standards of healthcare at your institution.