The feedback highlights MAJ Heartzel S Ibañez, NC, as a highly approachable and hands-on nurse professional who is both diligent and dedicated to her work. Patients and their families consistently describe her as attentive, caring, and compassionate, always considering the feelings of those under her care. She is praised for her kindness, patience, and ability to clearly explain medical concerns, which helps calm children and reassure their parents. She is commended for her understanding and prompt, effective addressing of patients’ needs. Her nurturing nature, quick response, and genuine concern make her deeply appreciated by those she serves.