A patient nominated Fely Ann and described her care this way: “She made difficult times manageable, even hopeful. Fely Ann brought a level of professionalism, knowledge, and empathy that made me feel completely safe, understood, and supported.”

Fely Ann communicated the patient’s needs to doctors with skill and respect and fostered collaboration between doctors, nurses, and therapists. Upon discharge, the patient reflected on her stay, saying, “Fely Ann exemplifies the best of nursing. She is an expert, compassionate, collaborative, and completely patient-centered. I was truly fortunate to be in her care.”