Felisha Wright put me at ease by answering all my questions. She was delightful to talk with. Thank you for choosing such a great person with a caring heart.

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Felisha made me very comfortable. I was very nervous. She settled my nerves, and she was very friendly and very professional. She smiled a lot and made me feel settled and calmer. She laughed and seemed very happy to do her job, which helped me. I appreciated her patience and her answering my questions. She went above and beyond in her duties. I was very appreciative of her care. Thank you.

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I arrived at the hospital today for an endoscopy and had been informed of the wrong time. On top of that, the doctor was running late in his schedule. While there, I made a phone call to their office to set up an appointment with my PCP. The person who answered the phone was not only not helpful, but she was also rude. While waiting for my endo appointment, Felisha saw that I was clearly upset and kicked into high gear to help me with a problem that had nothing to do with her or the endoscopy department. Within a short time, she had made headway with the problem and went out of her way to get some answers for me, and had made me feel like I was a priority and that my situation was important. As it turned out, when it was time for my appointment, the nurse who assisted me earlier was assigned to be my nurse. Her positive attitude and professionalism were just what I needed to be put at ease in a situation that was scary for me. She went way above the call of duty today and showed such compassion and care that she was an angel to me.