Fartun Ali, RN

Being in the hospital for several days for post-op recovery is an uncomfortable and vulnerable time, and even though many, many caring hands helped me through the post-op days, one nurse was an absolute bright spot in this incredibly painful time... Fartun Ali.

When Fartun's shift started, I had “fallen behind” on my pain management and was very uncomfortable. Fartun worked fast, assuredly, and with a calm sense of urgency. It felt like she was always there every second, despite a full floor of patients, reassuring me of what options for pain control would be available next/when. Fartun also seemed to notice details others missed: plugging in a machine that was left unplugged; providing a snack while I struggled with nausea; tidying up my table tray so I could reach things; using a topical numbing gel; straightening pillows/blankets/sheets; reminding me to eat.

One of the most remarkable things Fartun did to impact my stay was at the end of her shift, and I think it offers a peek at how genuine and “patient-centered” she is. Right before she left, Fartun gently held my hand and thanked me for letting her take care of me. I was floored! What nurse works that hard only to turn around and thank the patient?! I really wasn't expecting a gesture of gratitude, and it still brings tears to my eyes when I tell others about it. I can't quite find the words to explain exactly how, but having the person who cared for you say that, when you feel so helpless, gives your heart and mind a strength that's needed. Not everyone is built as empathetic and humble as Fartun, and I honestly feel incredibly lucky to have crossed paths with such an amazing nurse! Now, when people talk about nurses who are “heroes” and “angels,” I will think of Fartun.