I came into the ER feeling very afraid and scared. I had cramping and muscle spasms all over my body, and my heart rate was very high. From the moment that Fancy called me from the waiting room to when she took me back to the ER room, she was so reassuring and made me feel like she was here to listen to me. She listened to everything I had to say, reassuring me that I was going to be OK. She cares about what she does and she was so kind to me. She even helped me walk to the bathroom when I was dizzy. She stood outside the door to make sure I didn’t fall, and I am so thankful for her. She made sure I was comfortable and that I had everything I needed before she left the room, and I am so grateful that she was my nurse.