Compassion: always alert to handle was feeling, I know she cared.

Justice: fair in understanding patient relationship with doctor and other hospital staff-she was very professional.

Excellence: Esther’s knowledge of quality care, medications, and listening to the patient was superb. Dignity: never by any expression did she notice my unkept hair or clothes. She helped me maintain my dignity.

Integrity: superbly professional in all dealings with staff and me. Safety: “Please use walkers. Call us if you need anything! And be careful.” Yes, she was always in scrutiny about my safety.