University of Maryland School of Nursing
Ms. Emile El Ghandour provides empathy by putting herself in patients' shoes. She acknowledges patients' concerns and wishes. Emile is a good active listener. In an effort to advocate for patients, Emile communicates effectively and continually seeks ways to improve her communication with patients and their families. She makes patients her priority. She is always smiling. Emile's positive energy provides a positive atmosphere for her patients and colleagues. Emile's socialization and attentiveness not only aids in her success, but it also enables her patients to receive the best possible care.