Every question I asked was met with kindness, and I never once felt embarrassed or dismissed. She spoke with genuine sincerity and a clear love for both her work and life. No matter the time of day, she arrived with a warm smile and consistently went above and beyond to ensure my family felt comfortable.

She stayed late, offered help before I even knew I needed it, and always prioritized safety by demonstrating how to do things properly. She celebrated both my baby’s milestones and my own, and her willingness to share personal experiences made everything feel more human and connected.