The night I came into the ER, I was overwhelmed, exhausted, and in pain from ongoing bleeding that had greatly disrupted my life. After being told there wasn’t much that could be done since it wasn’t life-threatening, I broke down and felt hopeless.

Elizabeth walked in and immediately noticed my distress. She built trust right away, not only as part of the care team but also by treating me with compassion and empathy. She sat with me, comforted me, and reminded me to give myself grace as a mom and a wife. That moment showed her teamwork and her ability to connect with patients and families on a deeper level.

Her admirable attributes—kindness, compassion, and genuine concern—stood out immediately. She didn’t just acknowledge my pain; she validated my feelings and encouraged me to keep advocating for myself. Those words gave me the strength I desperately needed.

Elizabeth created a meaningful connection that changed my entire ER experience. When I felt lost, she gave me hope, reassurance, and practical next steps by providing resources for an OB clinic where I could continue my care. She made a true difference in my life at one of my lowest moments.

By going beyond what was required, Elizabeth demonstrated her commitment to excellence and the highest standards of nursing practice. She didn’t stop at treating me in the moment—she looked at the bigger picture of my health and took action to help me move forward.

Elizabeth Duez exemplifies everything the DAISY Award represents. Her compassion, professionalism, and dedication left a lasting impact on me, and I am deeply grateful for the way she cared for me during such a difficult time.